Unleash Your Wild Employees

The concept of “wild” has always been near and dear to my heart. It suggests free, unleashed, and adventurous. It is the opposite of tame and domesticated. It is not …

Service Unleashed is Bold!

Chanaka Demel, the front desk clerk on duty at the Holiday Inn Select hotel at the Toronto Airport, was registering two men late one evening.  As he was checking them …

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